Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Personal Information:

When you interact with us (e.g., via our website, contact forms, WhatsApp, or calls), we may collect:

• Full Name
• Email Address
• Phone Number
• Address (for delivery or billing)
• Company/Business Information (if applicable)
• Design preferences and measurements (for custom furniture)

b. Non-Personal Information:

• Browser type and version
• Device information
• IP address
• Time spent on the site, pages visited, and referring website
• Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or quotation requests
• Process and manage orders
• Deliver and install furniture and cabinets
• Provide after-sales support and warranty services
• Improve our website and services
• Send occasional updates, offers, or newsletters (with your consent)
• Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data only with:

• Our in-house production, delivery, or installation teams
• Authorized service providers or vendors (e.g., logistics, IT support)
• Legal authorities or regulators if required by law

All third parties are bound by confidentiality agreements and are only given access to information essential for their services.

4. Cookies and Tracking Technologies

We use cookies to:

• Improve user experience
• Track website performance
• Understand how users interact with our site

You may disable cookies in your browser settings, but some features of our website may not function properly if cookies are disabled.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, misuse, or loss.

However, no internet transmission is fully secure. While we do our best, we cannot guarantee 100% security of your data shared online.

6. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your data (unless required to be retained for legal or transactional reasons)
• Withdraw consent for marketing communications at any time

To exercise your rights, email us at: info@ashokawoodwork.com

7. Retention of Data

We retain personal data for as long as necessary:

• To fulfill the purposes outlined in this policy
• To comply with legal, contractual, and regulatory obligations
• To support business operations (e.g., warranty tracking, dispute resolution)

8. Children's Privacy

Our services are intended for adults (18 years and above). We do not knowingly collect personal data from children. If you believe we may have collected information from a child, please contact us immediately.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately before interacting with those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated "Last Updated" date. Continued use of the website indicates your acceptance of the changes.

11. Contact Us